Terms of Service

1. Who we are and acceptance of these Terms

meetraR (the “Service”, “App” or “Platform”) is operated by Meetra Technologies Limited (“Meetra”, “we”, “us” or “our”), a company incorporated in England and Wales, with its registered office at Silverstream House, 4th Floor, 45 Fitzroy Street, London, England, W1T 6EB. By creating an account, accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms of Service (the “Terms”) and our Privacy Policy. If you do not agree, you must not use the Service.

2. Eligibility & 18+ requirement

meetraR is an adults-only platform. You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher) to create an account or use the Service. By using meetraR you represent and warrant that you meet this requirement. We may require identity or age verification (including a live selfie check) at any time and may suspend or terminate accounts that we reasonably believe belong to minors. See our 18+ Adult Content Notice.

3. Your account

• You are responsible for maintaining the confidentiality of your login credentials.
• You must provide accurate information and keep it up to date.
• You may not create an account for anyone else, impersonate any person, or maintain more than one account for abusive purposes.
• You are responsible for all activity that occurs under your account.

4. Community rules & acceptable use

Your use of the Service is subject to our Community Guidelines and Acceptable Use Policy, which are incorporated into these Terms. In summary, you agree not to harass, threaten, defraud, or endanger others, not to post illegal content, and not to use the Service for commercial solicitation, trafficking, or any unlawful purpose. Violations may result in content removal, suspension, or permanent termination.

5. Content you provide

You retain ownership of the photos, text and other content you submit (“User Content”). By submitting User Content you grant Meetra a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt and display that content solely to operate, promote and improve the Service. You represent that you own or have the necessary rights to your User Content and that it does not infringe any third-party rights or violate any law.

6. Subscriptions, billing & free tier

meetraR offers a free tier with limited features and paid subscriptions (Plus at €4.95/week or €9.95/month, Premium at €14.95/month and Host at €19.95/month). Paid subscriptions renew automatically at the end of each billing period unless cancelled beforehand. Prices are shown in EUR and may vary by region and applicable taxes. You can manage or cancel your subscription at any time; cancellation takes effect at the end of the current billing period. Please see our Refund & Cancellation Policy for details, including your statutory withdrawal rights.

7. Safety features are not a guarantee

Features such as Shield Defence, verification badges and the AI safety companion are provided to assist you but do not guarantee your safety. You are solely responsible for your interactions with other users. Always exercise caution, meet in public, and tell someone you trust where you are going. Meetra does not conduct criminal background checks on users unless expressly stated.

8. Intellectual property

The Service, including its software, design, logos and trademarks (including “meetraR”), is owned by or licensed to Meetra and protected by intellectual-property laws. You may not copy, modify, distribute, reverse-engineer or create derivative works except as permitted by law.

9. Termination

You may close your account at any time. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure for us, or if we discontinue the Service. Provisions that by their nature should survive termination (including sections 5, 8, 10, 11 and 12) will survive.

10. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy or non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free.

11. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law. Subject to that, Meetra shall not be liable for any indirect, incidental, special or consequential loss, and our total aggregate liability arising out of or relating to the Service shall not exceed the greater of (a) the amounts you paid us in the 12 months before the claim, or (b) €100.

12. Governing law & disputes

These Terms are governed by the laws of England and Wales. Subject to any mandatory consumer-protection rights available to you in your country of residence, the courts of England and Wales shall have exclusive jurisdiction over any dispute. Nothing here deprives you of the protection of mandatory laws of your home jurisdiction.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will notify you through the App or by email. Your continued use after the changes take effect constitutes acceptance.

14. Contact

Questions about these Terms? Contact us at legal@meetrar.com or write to us at Silverstream House, 4th Floor, 45 Fitzroy Street, London, England, W1T 6EB.